SVAP Support Worker
Archway Community Services

JOB POSTING #2023-67-01
Specialized Victim Assistance Program (SVAP)
SVAP Support Worker
Wage: $28.00 to $31.56 per hour depending on experience
Full Time:  35 hrs per week   


Location:  Abbotsford
Hybrid possible after 6 months of employment

Provide Support to Victims of Violence and Abuse

Job Summary:

The SVAP Support Worker provides information and support to victims of Intimate Partner violence, child, youth, and adult sexual abuse survivors.   The SVAP Support Worker provides emotional support, crisis intervention, safety planning, court updates, witness orientation and accompaniment to court and crown appointment.

Your Role:

Archway’s SVAP Support Worker with the Specialized Victim Assistance Program (SVAP) contributes by:

  • Providing a variety of supports and services to clients including justice related information, practical assistance, investigation status, roles of criminal justice system representatives, levels of court/court procedures, updates on court case progress, court orders/probation/post-sentencing, and dynamics of abuse.
  • Conducting client assessment and makes appropriate service plans, outlining services and resources provided by Archway and/or providing linkages with other community agencies.
  • Through client intake assessment, determining the need for independent legal advice referral.
  • Providing information to victims about their rights under the Victims of Crime Act (VOCA) and other legislation.
  • Acting as an advocate for clients in the Criminal Justice System in providing support and preparing clients for the criminal court process.
  • Managing new and existing clients involved in the program, providing support and, as appropriate, provides follow-up support upon leaving the program.
  • Accompanying the clients to various justice related appointments including pre-trial interviews with Crown Counsel as well as court accompaniment as needed.
  • Liaising with police, judiciary, corrections, and other community resources on behalf of clients.
  • Providing information and support to clients who require services through the Forensic Nursing program at Abbotsford Hospital.
  • Other duties.

This position is a great fit for someone who has a well-developed personal maturity, sound judgement, self-motivation, and results orientation.

Our Offer:

  • Wage:  $28.00 – $31.56 per hour.
  • A full-time, permanent position at 35 hours per week.
  • Benefits include:
    • Three weeks’ vacation in your first year, four weeks’ in your second year.
    • A great benefits package including extended health and dental, you choose your plan.
    • Employee and Family Assistance Program that includes online access to wellness resources.
    • A pension plan – Archway meets and beats your contribution.
    • Great in-house training opportunities.
    • Rewarding work in helping victims in need of support and services.


Getting an Interview – you will be considered if you have:

  • A Bachelor of Criminal Justice or an equivalent related Social Sciences degree, OR an equivalent combination of education and experience may be considered.
  • Experience working with victims of intimate partner violence and survivors of sexual violence.
  • Experience in direct program delivery.
  • Experience working in the social services sector.


The job requires you to have:

  • A clear driver’s abstract and use of a reliable vehicle.
  • Knowledge of community resources for women and children experiencing violence.
  • Strong written, verbal, and active listening skills; able to communicate effectively and respectfully with people from a variety of backgrounds.
  • Ability to work independently and collaboratively as part of a cohesive team, with limited supervision.
  • Strong computer skills, able to use Office 365 and Microsoft Office.
  • Ability to work within and adapt to the Archway Client Tracking System.
  • Strong ability to self-initiate tasks, set priorities, organize, and remain flexible.
  • Exceptional time management skills
  • Strong facilitation skills, able to present information clearly and concisely.
  • Ability to assist clients in completing forms such as, Crime Victims Assistance Applications, Victim Impact Statements and Third-Party Reports, etc.
  • Strong ability to work with stakeholders/partners and other community agencies in a collaborative, cooperative, professional, and respectful manner.
  • Ability to work in a stressful environment often working with clients in crisis and/or managing emergency situations.
  • Ability to manage frequent Interruptions and a well-developed ability to switch tasks.
  • Adherence to health and safety protocols, as this position has a high-level of social interaction and engagement.
  • A satisfactory criminal record check is a condition of employment.


Closing date is April 25, 2023


Interested applicants are to reference Posting #2023-67-01 in the subject line.

Please submit your cover letter and resume to:


Subject: Job Posting #2023-67-01

No phone calls please. Only short-listed applicants will be contacted.

Must be legally entitled to work in Canada.

Your resume may also be forwarded to other Programs for their consideration for their job vacancies.  If you do not wish for your application to be shared with other Programs, please send an e-mail to with DO NOT FORWARD TO OTHER PROGRAMS, in the subject line of the e-mail and the job reference number to which you applied, in the body of the e-mail.

Archway’s goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

We invest in the mental health and wellbeing of our employees.

Kim Pollard
SVAP Support Worker
2420 Montrose Avenue
V2S 3S9
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