Victim Services Worker
Archway Society for Domestic Peace

Victim Services Worker – full-time (Monday-Friday 8:30-4:30pm)

At Archway Society for Domestic Peace, we are committed to the empowerment of women, children and families in our community.  We work collaboratively to cultivate an environment that respects and supports the traditions, rights, choices and voices of all staff and clients.

We invest in our people – we offer competitive wages, a generous benefits package that includes 100% employer-paid extended health and dental benefits, a defined pension plan, and a supportive team environment where we foster respect, trust, connection and collaboration. We are committed to the personal and professional development of our team via on-going training, clinical support, an employee wellness program and an Employee Family Assistance program for all staff.

Come join us! Create a better world and join a team that supports your personal and professional growth.

Summary of the role:

Provides services to victims and witnesses of crime and/or trauma, assisting them to navigate the criminal justice, family law and other systems. Works to assess each referral and apply the appropriate response within all relevant policies and procedures.  Supervises volunteers and triages referrals to the most appropriate worker. Ensures that victims of crime are given opportunities to address the effects of the crimes committed against them.

For a detailed job description, please visit


·         A diploma in the social services field

·         Two years recent related experience including supervisory or volunteer management experience

·         An equivalent combination of relevant education, training and experience will be considered


Knowledge, Skills and Abilities:

·         Demonstrated knowledge and experience of the criminal justice, family law, health and child welfare systems

·         Knowledge of relevant legislation including Victims of Crime Act, Child, Family, Community Services Act, Personal Information Privacy Act, Federal Privacy Act, and Infants Act

·         Excellent oral, written and interpersonal communication skills.

·         Demonstrated critical thinking and problem solving skills with complex cases and good professional judgement. Ability to function independently and with minimal supervision while managing multiple demands and time pressures.

·         Proven intake and needs assessment skills.

·         Demonstrated ability to work effectively with multi-disciplinary case management teams.

·         A high level of tact, diplomacy and professionalism.

·         A high level of discretion and adherence to privacy legislation and policy.

·         Proficient in basic computer applications, including Microsoft Office. Working knowledge of police and justice system database programs.


Additional Job Information:

·         An Enhanced Criminal Records Check is required.

·         Membership with the BC Government and Service Employees’ Union is required.

·         Candidates must be available to cover extended hours on a rotating schedule (evenings and/or Saturdays for emergency call-outs)

·         A valid Driver’s license and availability of personal vehicle for work purposes is required.


Resumes from qualified candidates who identify as First Nations, Metis, Inuk, Black, trans, a person with a disability, or an individual from other equity seeking groups are encouraged to apply. 


To Apply:

Please submit resume with cover letter to quoting Competition #2023-027.

Anne-Marie Hague
HR Administrator
2400 46th Avenue
V1T 9N5
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