Victim Support Worker- Elder Abuse
Family Services of Greater Vancouver

The Victim Support Worker works as part of a team with a detective constable in a police-based unit. The team provides follow-up on elder abuse cases reported to the New Westminster Police. This position can be condensed into 2-3 days per week with some evening work as needed. This position reports to the Manager of the Family Services of Greater Vancouver (FSGV) Victim Services Program.

About our Opportunity:

Our Valued Benefits:

  • Starting at three weeks’ vacation for full-time staff growing to more + (pro-rated for part-time staff)
  • Three paid household leave days a year
  • Two paid Wellness Days a year
  • Paid sick days
  • Two and a half paid Agency days for full-time staff
  • Five paid days for education leave/year
  • One paid Moving Day/year
  • Subsidized professional association annual dues (if applicable)
  • A work culture that values transparency, teamwork, learning, fairness and integrity

Work Hours: 18.5 hours per week

Salary:  Grade 11, Step 1 ($32.04 / hr).

Location: On-site at New Westminster Police Department

Posting End Date: Posting will remain open until filled

What you bring:
B.S.W. or relevant B.A. from a recognized accredited university.
Minimum 2 years experience supporting and advocating for elders who have experienced violence, abuse, neglect, and self-neglect.

Education, Training, Experience

  • Collaborative communication, including teamwork and cooperation, interpersonal communication, diversity, and cultural agility
  • Personal effectiveness, including integrity and ethical behaviour, personal resilience, adaptability/flexibility.
  • Commitment to: results focus, client-centered service, planning, organizing, and technical proficiency in Microsoft Outlook, Excel, and Word.
  • Maintain contact and networks effectively with other community service providers to provide a referral base for clients
  • Understanding of the criminal justice system

Knowledge, Skills, Abilities

  • Effectively manage relationships with the police unit, clients, and criminal justice system
  • Ability to work independently- and as part of the Domestic Violence Response Team and FSGV Victim Services team.
  • Knowledge of crisis intervention and support skills, risk assessment and ability to safety plan
  • Knowledge of dynamics of violence in intimate relationships, criminal harassment, sexual/physical/emotional and economic abuse
  • Meet administrative expectations of the agency and program including file record-keeping and data collection
  • Ability to successfully pass an enhanced policy security clearance and background check
  • Second language is an asset

Additional Requirements

  • Successful completion of criminal record check
  • Proof of Covid-19 vaccination status will be required
Colette Madsen
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