While it can be useful to communicate with clients electronically (through email, text, instant messaging or a video call), it is important to avoid sharing sensitive information, and to use the most secure methods available. There are also many positive reasons to communicate this way including, speed, convenience, or connecting with clients living at a distance from services.

This edition of EVA Notes provides information about a variety of electronic communication forms and profiles some of the safer methods. Links to additional resources are also provided.