Crisis Intake & Support Worker – Safe House
Linda Krystina Housing Society

Reports To:

Linda Krystina Housing Society Manager


Job purpose:

This role is responsible for providing services intended to provide short-term protective accommodation, on an emergency crisis-intervention basis, to primarily high-risk women and children.


Duties and responsibilities:

The LKSH Crisis Intake Support Worker is part of cohesive team ensuring the safety and well-being of participants from entry to exit of the program, using a trauma informed lens.  The Crisis Intake Support Worker provides a range of support services for women and their children fleeing abuse.


Skills and Knowledge:

  • Ability to analyze problems and develop effective solutions
  • Ability to resolve crisis situations effectively and safely
  • Ability to work independently and with minimal supervision
  • Ability to constructively resolve conflict with co-workers, management, and external services
  • Ability to communicate effectively both in writing and verbally
  • Ability to operate office equipment including computers
  • Physically able to carry out the duties of the position
  • Basic sound knowledge of mental health diagnoses, medications, treatment, and support resources
  • Demonstrates understanding of oppression and marginalization specifically related to the experience of women, mental health consumers and substance users, the indigenous community, and other marginalized women
  • Familiar with colonialism especially as it applies to Canada, and you understand the impact of the Residential School system and Sixties Scoop
  • You are passionate about the Organization’s mission and understand the current and historical context of the child welfare system in relation to colonization.



  • Undergo and maintain satisfactory Criminal Record Check
  • A valid class 5 driver’s license and access to a vehicle
  • Produce and maintain clear Driver’s Abstract
  • First Aid – Level C w/ CPR baby safe
  • Mental Health First Aid
  • Suicide Prevention Training
  • Cultural Competency Training
  • Addictions & Substance use Training
  • Food Safe
  • CPI – Intervention Crisis Training
  • Confidentiality
    • All information about residents in the program is strictly confidential both internally and externally
    • Ensures all written material is locked in the office and all phone calls regarding participants take place in the office


Additional Information:

Training will be provided for specific qualifications for this position relevant to the requirements of this position which may include but are not limited to the following:

  • Crisis intervention training
  • Working with victims of trauma
  • Suicide prevention training
  • Self-care training


Work Conditions:

  • The position requires the incumbent to have the ability to function independently, and frequently under pressure while managing multiple concurrent projects and deadlines
  • On-call coverage as agreed upon with Supervisor


How to apply:

All interested applicants please send your resume to

This position will be open until filled.

Shari-Lyn Rougeau
Manager Linda Krystina Housing Society
PO BOX 1020
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