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Crisis Intake Support Worker
Linda Krystina Housing Society

“Job Title
Crisis Intake & Support Worker – Safe House

Reports To
Linda Krystina Housing Society Manager

Job purpose
This role is responsible for providing services intended to provide short-term protective accommodation, on an emergency crisis-intervention basis, to primarily high-risk women and children.

Duties and responsibilities

The LKSH Crisis Intake Support Worker is part of cohesive team ensuring the safety and well-being of participants from entry to exit of the program, using a trauma informed lens. The Crisis Intake Support Worker provides a range of support services for women and their children fleeing abuse.

Skills and Knowledge
• Ability to analyze problems and develop effective solutions
• Ability to resolve crisis situations effectively and safely
• Ability to work independently and with minimal supervision
• Ability to constructively resolve conflict with co-workers, management, and external services
• Ability to communicate effectively both in writing and verbally
• Ability to operate office equipment including computers
• Physically able to carry out the duties of the position
• Basic sound knowledge of mental health diagnoses, medications, treatment, and support resources
• Demonstrates understanding of oppression and marginalization specifically related to the experience of women, mental health consumers and substance users, the indigenous community, and other marginalized women
• Familiar with colonialism especially as it applies to Canada, and you understand the impact of the Residential School system and Sixties Scoop
• You are passionate about the Organization’s mission and understand the current and historical context of the child welfare system in relation to colonization.

Qualifications
• Undergo and maintain satisfactory Criminal Record Check
• A valid class 5 driver’s license and access to a vehicle
• Produce and maintain clear Driver’s Abstract
• First Aid – Level C w/ CPR baby safe
• Mental Health First Aid
• Suicide Prevention Training
• Cultural Competency Training
• Addictions & Substance use Training
• Food Safe
• CPI – Intervention Crisis Training

Confidentiality
• All information about residents in the program is strictly confidential both internally and externally
• Ensures all written material is locked in the office and all phone calls regarding participants take place in the office

Additional Information:
Training will be provided for specific qualifications for this position relevant to the requirements of this position which may include but are not limited to the following:

• Crisis intervention training
• Working with victims of Trauma
• Suicide prevention training
• Selfcare training
Work Conditions
• The position requires the incumbent to have the ability to function independently, and frequently under pressure while managing multiple concurrent projects and deadlines
• On-call coverage as agreed upon with Supervisor

How to apply
All interested applicants please send your resume to jobs@saulteau.com

This position will be open until filled.”

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